top of page
THRIFTY DINING HELP CENTER
-
Can I view the furniture prior to ordering?Yes, you can. You can contact us to make an appointment to view (we are located in Kidman Park). Please be aware that our furniture has the potential to sell online prior to your appointment time, as we do not hold without payment. If this occurs, we will notify you.
-
What does "Good Condition" mean?We do our best to accurately describe the condition of each item, however this is always subjective and our opinions may differ to yours so we always encourage viewing the item in person prior to purchasing if you can. We deal with many different pieces on a daily basis and therefore we may fail to notice imperfections on occasion. Your own due diligence on secondhand furniture is always best as all sales are final.
-
Do you offer payment plans?We do accept a 50% deposit, with the remaining 50% due in 2 weeks. This is offered at our discretion depending on factors such as storage space and demand. Furniture is not delivered until full payment is received. Storage fees may be charged if your order is cancelled or payment is received late.
-
How long does delivery take?We are normally capable of delivering within 48 hours of purchase. Upon receiving your order, we will contact you to arrange a suitable time, sometimes even for the same day! You're also welcome to contact us prior to purchase to check our availability.
-
What is your return policy?Thrifty Dining operates in accordance with the Australian Consumer Law. Whilst shopping on our site, you acknowledge that our products are not in new condition (unless stated otherwise) and may have defects or signs of wear. On receipt of delivery or pick up, we may assume that you have accepted the purchase. Once the item has been accepted, refunds will not be entertained for change of mind. We are happy to return any items should they not match the description and/or dimensions advertised. We do our best to accurately describe the condition of each item, however this is always subjective and our opinions may differ to yours so we always encourage viewing the item in person prior to purchasing. We deal with many different pieces on a daily basis and therefore we may fail to notice imperfections on occasion. Your own due diligence on secondhand furniture is always best as all sales are final unless faulty. Please read on to learn the definition of a faulty item.... If any fault is identified after purchase that does not allow you to utilise the furniture as intended (for example - a dining set with a broken leg is unable to be used as a dining table) that was not obvious, or made clear before purchase, we will do everything possible to rectify the fault. If the fault can not be rectified, a refund will be issued. This refund offer pertains to faults that were apparent at the time of purchase only. If your furniture becomes broken after pick up or delivery has been made, refunds will not be entertained. We reiterate the importance of the following - The items sold through this business are secondhand and in some cases over 50-100 years old. Small, immaterial imperfections are to be expected. Every effort is made to ensure the customer is aware of the condition of each piece presented online. It is important to read the description and inspect IN PERSON if aesthetics are of concern to you as almost all secondhand pieces will have some.
-
Are the prices on your secondhand furniture negotiable?Prices are firm however we can reduce the price by $50 if you don't require delivery. Please contact us if you would prefer pick up from our Kidman Park location and we can reduce the payment for you.
-
Can you hold for me?We don't hold furniture without payment as it is not fair to others who are willing to pay/ collect immediately. In addition, we have limited storage space available.
bottom of page